Terms of Use

We deliver strategy, design, engineering, SEO, media and care services as described in agreed proposals.

Any changes to scope, timing or deliverables will be documented and approved in writing.

Provide timely access to stakeholders, assets and systems required to perform the work.

Review and approve deliverables within mutually agreed feedback windows.

Invoices are issued according to milestone or retainer schedules defined in the proposal.

Payments are due within 15 days unless different terms are stated. Late payments may pause work.

Upon full payment you receive ownership of final deliverables created specifically for you.

We retain the right to reference non-confidential work in our portfolio unless you request otherwise.

Each party agrees to protect confidential information shared during the engagement.

We sign NDAs on request and handle sensitive data according to industry best practice.

We provide services with reasonable skill and care. Our liability is limited to the fees paid for the affected work.

We are not liable for indirect, incidental or consequential damages arising from the engagement.

Either party may terminate the agreement with 14 days written notice if the other party materially breaches the terms and fails to cure the breach.

Upon termination you are responsible for work completed to date and any committed third-party costs.

These terms are governed by the laws of the United Kingdom unless stated otherwise in the proposal.

Disputes will be resolved through good faith negotiation before considering arbitration or courts.

Email legal@5solo.com with questions about these terms or to request a signed agreement.