Privacy Policy
Updated: 3 October 2025
This policy explains how 5SOLO Studio collects, uses and protects personal data when you interact with our website, portfolio and services.
Contact form details you submit: name, email, phone (optional) and project message.
Usage information such as device, browser and pages visited, captured through privacy-friendly analytics.
Transactional data if you become a client, including billing details and contract records.
To reply to project enquiries and prepare proposals.
To provide, maintain and improve our services, infrastructure and security.
To meet legal obligations and keep accurate business records.
We process contact form data on the basis of legitimate interest to respond to your request.
We rely on contractual necessity when delivering services you have commissioned.
Where required, we request your consent before enabling optional analytics or marketing cookies.
Project enquiries are kept for up to 24 months unless we start a working relationship.
Client records are stored for the duration of the engagement and legal retention periods.
We use modern hosting, encryption in transit and strict access controls to protect your information.
You can request access, correction or deletion of your personal data at any time.
To exercise your rights under GDPR or CCPA, contact privacy@5solo.com.
We will respond within 30 days and work with you to resolve any concerns.
Email privacy@5solo.com for privacy questions, data requests or compliance enquiries.